Thank you for choosing JOCHIGA for your furniture needs. Please review the billing terms below, which outline how payments are processed on our website.
Accepted Payment Methods
We accept all major credit and debit cards, including but not limited to:
- Visa
- MasterCard
- American Express
- Discover
- Other widely accepted card providers
Currency
All transactions on our website are processed in United States Dollars (USD) only.
Taxes
Applicable taxes are calculated and displayed at checkout. JOCHIGA does not charge any additional sales tax beyond what is shown during the checkout process.
Payment Security
Your security is our priority. All payments are encrypted and processed through secure, industry-standard payment gateways to ensure your personal and financial information remains protected at all times.
Payment Authorization
By placing an order, you authorize JOCHIGA to charge your selected payment method for the total order amount, including applicable taxes and shipping fees.
Order Confirmation
Once your payment is successfully processed, you will receive a confirmation email containing:
- Your order number
- A summary of purchased items
- The total amount charged
- Shipping and delivery details
Payment Processing Time
Most payments are processed immediately. However, in certain cases, full processing may take 1–2 business days, depending on your payment provider.
Payment Issues & Disputes
If you notice any unauthorized charges or have questions regarding a transaction, please contact our Customer Support Team immediately so we can assist you.
Payment Failures
If your payment is unsuccessful, please try the following:
- Verify your payment details
- Use an alternative payment method
- Contact your bank or card issuer
If the issue continues, our customer service team is happy to help resolve it.
Policy Updates
JOCHIGA reserves the right to update or modify these Billing Terms & Conditions at any time without prior notice. We recommend reviewing this policy periodically for any changes.
Contact Us
If you have any questions regarding billing or payments, please feel free to contact us. We’re always here to help.
Email: care@jochiga.com
WhatsApp: +92 3320234016
Mon – Sun | 10:00 to 18:00 (EST)